Healthcare + AI: HHS Publishes AI Strategic Plan, AI to Revolutionize Healthcare Workflows, SuperDial Acquires MajorBoost

At Healthcare + AI, we explore the latest trends and insights in healthcare and AI. Everything you need. Nothing you don’t.

Today’s features:

• HHS Unveils AI Strategic Plan to Advance Healthcare and Public Services

• AI to Revolutionize Healthcare Workflows, Education, and Patient Safety by 2025

• SuperDial Acquires MajorBoost to Revolutionize Healthcare Phone Automation

• IQVIA and NVIDIA Partner to Revolutionize Healthcare with Advanced AI Solutions

HHS Unveils AI Strategic Plan to Advance Healthcare and Public Services

The U.S. Department of Health and Human Services (HHS) has published its AI Strategic Plan, outlining a vision to leverage artificial intelligence in healthcare, public health, and human services.

The plan focuses on four key goals:

1. Catalyzing AI innovation and adoption to improve lives.

2. Promoting trustworthy AI development for ethical and responsible use.

3. Democratizing AI technologies and resources to ensure accessibility.

4. Cultivating an AI-empowered workforce and organizational culture for safe, effective implementation.

HHS emphasizes AI’s potential to accelerate scientific breakthroughs, improve clinical outcomes, enhance medical product safety, and promote equity. Initiatives like NIH’s Bridge2AI and ARPA-H’s TARGET program will help drive progress, while national guidelines aim to address risks such as bias, privacy, and biosecurity.

AI to Revolutionize Healthcare Workflows, Education, and Patient Safety by 2025

Artificial intelligence is poised to reshape healthcare by optimizing workflows, accelerating workforce development, and enhancing patient safety.

Stacey Caywood, CEO of Wolters Kluwer Health, highlights the transformative potential of AI in healthcare, stating, “AI can serve the right content at the right time, at key points in the clinical workflow, helping clinicians access trusted knowledge seamlessly.”

By 2025, AI is expected to alleviate clinician burnout through automated administrative tasks, enhance clinical education with personalized learning tools, and improve decision-making with real-time, evidence-based recommendations. These advancements promise a more efficient, proactive healthcare system.

SuperDial Acquires MajorBoost to Revolutionize Healthcare Phone Automation

Why it matters: SuperDial, a voice AI startup focused on healthcare, has acquired MajorBoost, an AI-driven phone automation company. The deal strengthens SuperDial’s ability to streamline phone-based workflows for healthcare providers, addressing the growing demand for automation.

The details:

• Enhanced capabilities: SuperDial’s AI now navigates phone systems more efficiently, including IVR menus and live conversations.

• Operational efficiency: The acquisition reduces manual phone work, saving time and lowering costs.

• Better patient experiences: Faster call resolutions and improved information access for patients.

What they’re saying: “We’re extremely excited to welcome MajorBoost to the SuperDial family,” said Sam Schwager, CEO & Co-Founder of SuperDial. “This brings us one step closer to making tedious phone calls a thing of the past for healthcare organizations.”

The bottom line: With AI adoption accelerating, SuperDial is well-positioned to lead in healthcare phone automation, offering faster and more cost-effective solutions.

IQVIA and NVIDIA Partner to Revolutionize Healthcare with Advanced AI Solutions

IQVIA, a global leader in clinical research and healthcare intelligence, has announced a strategic collaboration with NVIDIA to harness artificial intelligence (AI) in transforming healthcare and life sciences.

The details:

• Enhanced AI capabilities: The partnership aims to accelerate IQVIA's Healthcare-grade AI™, introducing advanced automation for complex workflows across the therapeutic lifecycle.

• Integration with NVIDIA technology: By leveraging NVIDIA's AI Foundry services, IQVIA plans to develop custom, domain-specific AI models and agents tailored for healthcare and life sciences applications.

• Focus on responsible AI use: Both companies emphasize the importance of privacy, regulatory compliance, and patient safety in deploying AI solutions. 

What they're saying:

• "This represents a significant leap forward in how we apply AI to healthcare and life sciences," said Bhavik Patel, president of Commercial Solutions at IQVIA.

• "AI agents can become digital companions to researchers, doctors, and patients, helping unlock enormous productivity and expanding access to care globally," added Kimberly Powell, vice president of healthcare at NVIDIA. 

The bottom line: This collaboration is poised to create new efficiencies, enable innovative operating models, and ultimately improve patient outcomes by integrating advanced AI solutions into healthcare and life sciences.